Rules Your Employees Should Follow While Texting at Work.


Technology has become an ever-increasing part of our lives. There is no denying the fact how dependent we have become on technology, especially our cell phones. Surpassing the traditional phone call, texting has become a major method of communication in the rising tech-world, personally and professionally. People have diverted most of their communication to texting due to its convenience and discreteness. However, excessive use of cell phone at work has become a growing concern for the employers. Most of the employers’ face difficulty in developing efficient policies for using a cell phone at work and then implementing the same on their workforce. While texting at work, your employees should be extremely careful for not crossing the line into the professional realm. They need to make sure a company’s productivity is not getting affected with their texting practice. We have listed down a few effective rules for texting at work to keep your employees on the right track. Discuss these rules with your employees and make sure they follow them. Let’s discuss them one by one.

Avoid Sending Personal Texts

Employees should, in any case, avoid sending personal texts at work. They might not realize it at that moment but they lose many important, productive hours at work while texting for longer periods of time. This demeanor can make their employers unhappy. Therefore, we would suggest them to let their family members and friends know you’re unavailable to talk during office hours. During an emergency, however, they can get in touch with them. They can use their lunch breaks or after office hours to use their cell phone for texting. If they want to please their boss, then they should appear fully dedicated at work, perform their tasks on time and use cell phones only at certain times of the day.

Go Through Employee Handbook

There are a few companies that might have a policy regarding the use of cell phones during office hours. If your company has one, then ask your employees to read it out carefully in the employee handbook. Even if your company has not made any such policy, then let your employees discuss the matter with the human resource department. In case there are no such policies or rules to follow, allow them to use their own common sense. They should know when it is appropriate to use their phone and when it isn’t.

Follow Office Etiquette

Certainly, every office has a decorum and follows some rules and regulations. Your employees should be aware of the office environment and behave accordingly. If they see none of the other employees are using their cell phones at an inappropriate time, then they should also avoid it. Ask them to follow the basic office etiquettes.

Text When It’s Important

Employees should only text when they feel they have something important to discuss. They should keep their urgent texts short and precise. For instance, if they have to discuss something with another employee, they should avoid unnecessary greetings and salutations and go straight to the main point. Stay away from indulging in long conversations and text only when it’s important.

No Texting During Meeting

Employees should never think of texting during a business meeting. This can leave a negative impact on their reputation. Nobody would appreciate sending or receiving texts during a meeting. No matter how inactively involved an employee is in the meeting, they should never go for this idea. They should always wait for the meeting to come to an end and then use their cell phone for texting. However, if they receive an urgent text that requires their immediate attention, they should simply step out of the meeting and then respond.

Avoid Using Emojis

Employees who use a lot of emoticons in their professional communication can sound non-serious. Messages containing emoticons do not give off a professional vibe. Therefore, they should avoid using emojis while texting and keep their tone professional.

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